Wide Area Networks

Wide Area Networks
Proficiency Level 1 Basic Understanding Describes the basic concepts and features of Wide Area Networks (WANs). Explains the effects and benefits of using WANS. Identifies the basic types of connection and terminology used in WANs. Outlines available services and operational requirements for installed WANs. Proficiency Level 2 Working Experience Conducts routine maintenance on hardware and ...

Software Installation and Support

Software Installation and Support
Proficiency Level 1 Basic Understanding Describes major activities performed by software support staff. Describes the current and planned releases or versions of local software components. Explains the roles and responsibilities of software vendors and clients. Identifies key steps and practices in software installation and maintenance. Proficiency Level 2 Working Experience Participates in installing or upgrading ...

Scripting Tools and Languages

Scripting Tools and Languages
Proficiency Level 1 Basic Understanding Differentiates between major types of scripting languages, such as JavaScript, VBScript and XUL. Explains syntax and basic constructs of a scripting language. Explains the basic concepts and terminology of scripting tools. Gathers sources for public domain and vendor-supplied script libraries. Proficiency Level 2 Working Experience Applies a scripting and display ...

Problem Management

Problem Management
Proficiency Level 1 Basic Understanding Describes goals, objectives, and responsibilities of staff members in problem management. Identifies commonly occurring types of problems addressed by support staff. Describes problem reporting and escalation practices. Differentiates problems and incidents; cites examples of each. Proficiency Level 2 Working Experience Tracks and resolves common types of service related problems. Documents ...

Software Release Management

Software Release Management
Proficiency Level 1 Basic Understanding Describes the format and contents of a ‘release notes’ document. Explains basic concepts of the need and rationale for upgrading software. Explains the business impact of releasing defective products. Identifies the tools used for managing the release of different versions of a product. Proficiency Level 2 Working Experience Helps deploy ...

Software Engineering

Software Engineering
Proficiency Level 1 Basic Understanding Identifies current and prior design and development successes and failures in the organization. Identifies major activities associated with delivering new release of or enhanced software product. Names the organizational business units that have input into the engineering process. Summarizes the overall process for developing a new product. Proficiency Level 2 ...

Storage Area Networks

Storage Area Networks
Proficiency Level 1 Basic Understanding Describes basic fiber channel concepts, functions and terminology. Identifies basic components and configurations of fiber channels. Documents basic procedures for SAN/NAS administration. Explains storage area networks as well as related computer and network interfaces and protocols. Proficiency Level 2 Working Experience Assists in deploying storage area networks in a homogeneous ...

Testing

Testing
Proficiency Level 1 Basic Understanding Cites examples of common errors and tests designed to detect them. Describes types of application testing and respective goals and objectives. Highlights the roles and responsibilities of testing teams, management and end-users. Names key phases and deliverables of a testing process. Proficiency Level 2 Working Experience Works with a specific ...

Transport Data Services

Transport Data Services
Proficiency Level 1 Basic Understanding Describes facilities and building blocks used in transport networks. Explains key protocols and standards for data transmission. Identifies the key concepts and features of transport data networks and services. Understands Service Level Agreements (SLAs) and acceptable level of performance. Proficiency Level 2 Working Experience Support the operation of L1 transport ...

CCNA: Chapter 1-2 Networking Types

07. September 2016 Cisco, Study Guides 0
CCNA: Chapter 1-2 Networking Types
As you know a network is a collection of devices connected together. Networks are further classified into various types depending on their size, expanse, security, purpose and many other parameters. While covering all these classifications is beyond the scope of the CCNA exam, there are two important network classifications that you need to know about ...

CCNA: Chapter 1-1 Introduction to Networks

07. September 2016 Cisco, Study Guides 0
CCNA: Chapter 1-1 Introduction to Networks
Before you learn Cisco Internet working, it is important to understand what a network is and the importance of networks themselves. Simply put, a network is a collection of interconnected devices (such as computers, printers, etc.). To understand the importance of networks, let us look at how things worked before networks were created. For this, ...

Virtual Private Networks (VPNs)

Virtual Private Networks (VPNs)
Proficiency Level 1 Basic Understanding Lists the basic concepts and terminology of networks. Identifies major features and facilities of virtual private networks. Describes major problems and security considerations. Explains current or planned uses of VPNs in own organization. Proficiency Level 2 Working Experience Participates in the implementation or support of simple, point-to-point VPNs. Utilizes all ...

Mobile Operating Systems and Platforms

Mobile Operating Systems and Platforms
Proficiency Level 1 Basic Understanding Identifies major components and facilities of a mobile operating environment. Describes main features and functions of mobile technologies and devices. Names common toolkits for mobile software development. Lists major vendors and relevant reference manuals and information sources. Proficiency Level 2 Working Experience Identifies major components and facilities of a mobile ...

Microwave Technologies

Microwave Technologies
Proficiency Level 1 Basic Understanding Demonstrates understanding of IP Protocols, Service Applications and Multicast. Explains the basics of wave transmission, RF and Signaling techniques. Identifies basic engineering principles associated with implementing microwave technologies. Lists common microwave equipment used at cell sites and its function. Proficiency Level 2 Working Experience Works with implementing and supporting microwave ...

Network Modeling and Analysis

Network Modeling and Analysis
Proficiency Level 1 Basic Understanding Highlights the concepts behind network modeling and predictive analysis. Describes different modeling, mapping and predictive tools and their purpose. Ability to gather data for analysis and basic operation of tools. Cites examples of network modeling and analysis tools and software currently in use. Proficiency Level 2 Working Experience Utilizes available ...

Telecommunications

Telecommunications
Proficiency Level 1 Basic Understanding Explains the main concepts behind local networks’ (voice, data, video) capabilities. Describes current telecommunications capabilities and addresses problems in field. Collects requirements and needs from clients to ensure understanding and quality service. Identifies installation tools and telecommunication equipment. Proficiency Level 2 Working Experience Demonstrates knowledge of installed local networks, devices ...

Ethernet

Ethernet
Proficiency Level 1 Basic Understanding Describes basic Ethernet concepts and components using relevant language. Distinguishes among various types of Ethernet: Gigabit Ethernet, Switched Ethernet, etc. Identifies the various types of hardware devices typically found on an Ethernet network. Tells others where and how to find answers to implementation/maintenance questions. Proficiency Level 2 Working Experience Describes ...

Network and Internet Security

Network and Internet Security
Proficiency Level 1 Basic Understanding Describes common network and Internet security threats and violations. Describes key features of installed network and Internet security systems. Documents the differences among intranet and Internet security issues. Lists commonly used tools and technologies for monitoring the network’s Internet and security force. Proficiency Level 2 Working Experience Works with network ...

Network Operations

Network Operations
Proficiency Level 1 Basic Understanding Describes the basic functions and services of the network operations function. Follows relevant processes and procedures to ensure the effectiveness and efficiency of network operations. Cites the application of various functions and skills for network operations. Identifies major activities and resources involved in network operations. Proficiency Level 2 Working Experience ...

VoIP Technologies

VoIP Technologies
Proficiency Level 1 Basic Understanding Describes basic features, capabilities, and components of VOIP technologies. Highlights major benefits and challenges of implementing VOIP. Identifies major VOIP infrastructure hardware, software and networking components. Explains basic administration and security requirements for using VOIP. Proficiency Level 2 Working Experience Participates in the development or support of VOIP applications. Reports ...