Core Business Tools

Core Business Tools

Proficiency Level 1
Basic Understanding

Identifies the organization’s core business tools, systems and/or applications.

Knows basic elements and benefits of business tools supported within own area.

Notes the purpose and major functions or services supported by core business tools.

Locates and uses relevant documentation for these core business applications.

Proficiency Level 2
Working Experience

Identifies the organization’s core business tools, systems and/or applications.

Knows basic elements and benefits of business tools supported within own area.

Notes the purpose and major functions or services supported by core business tools.

Locates and uses relevant documentation for these core business applications.

Proficiency Level 3
Extensive Experience

Creates contingency plans to mitigate impact of disruption for core business tools.

Manages application-related issues, implications and approaches with clients.

Evaluates key interfaces and interdependencies among major business systems.

Explains features and benefits of core business tools for consideration by other business units.

Implements existing and planned application enhancements in major business units.

Plans enhancement, conversion, and retirement strategies for core applications.

Proficiency Level 4
Subject Matter Expert

Takes part in designing application architecture for core applications.

Conceptualizes and describes high-level data flows between all core business systems.

Consults on conversion and retirement of core business systems.

Offers both historical and forecasted perspectives for core business tools.

Ensures appropriate back-up, recovery, and contingency plans are in place for core applications.

Monitors industry for new approaches to applications development and implementation.


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